Shipping & Handling
We want to get your order to you as quickly and safely as possible. This section covers everything you need to know about how we ship your packages.
Shipping Methods & Costs
We offer a variety of shipping options to meet your needs. The available methods and associated costs will be displayed at checkout once you enter your delivery address.
- Standard Shipping: Our most economical option. Delivery times vary by destination.
- Expedited Shipping: Get your order faster with our priority shipping services.
- Express Shipping: For the quickest delivery, choose our express option. Orders placed before a certain time may even qualify for same-day shipping in some areas.
Please note that shipping costs are calculated based on the weight of your items and the delivery destination.
Order Processing Time
Most orders are processed and leave our warehouse within 1-2 business days. Orders are not processed or shipped on weekends or holidays. You will receive a shipping confirmation email with a tracking number as soon as your order is on its way.
Tracking Your Order
Once your order has shipped, you can track its progress using the link provided in your shipping confirmation email. You can also check the status of your order by logging into your account on our website.
Shipping Restrictions
Currently, we only ship to addresses within the United States. We are unable to ship to P.O. Boxes at this time. Please ensure you provide a complete and accurate street address.
Delivery Issues
Failed Deliveries:
If a delivery attempt fails because of an incorrect or incomplete address, the package will typically be returned to our facility. We will contact you to resolve the issue, but additional shipping fees may apply for re-shipment.
Lost or Stolen Packages:
If your tracking information shows your package was delivered but you cannot locate it, please first check with other household members or neighbors. If the package is still missing, contact the carrier directly using the provided tracking number. If the carrier confirms a delivery issue, please contact our support team for further assistance.
For more information on our policies, please visit our main support page at https://www.easyconfidents.com.
